1. Introduction
eStack LLC ("Company," "we," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, maintain, protect, and disclose information when you use our website (www.estack.com) and our software-as-a-service applications (collectively, the "Services").
2. Scope
This Privacy Policy applies to information we collect:
- On our Website and through our Services;
- In email, text, and other electronic messages between you and us;
- When you create an account, subscribe, or use the Services.
This policy does not apply to information collected offline, on third-party websites, or by any third party, including through applications or content that may link to or be accessible from our Services.
3. Children’s Privacy
Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it promptly.4. Information We Collect
We may collect the following categories of information:
- Account Information: name, email, password, billing details.
- Transaction Information: records of purchases and subscriptions.
- Customer Data: content and data you upload or input into the Services.
- Technical Information: IP address, browser type, device type, operating system, usage logs.
- Cookies and Tracking Data: information collected via cookies, beacons, and similar technologies.
5. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve the Services;
- Process transactions and provide billing;
- Communicate with you about your account or Services;
- Respond to inquiries and support requests;
- Enforce our Terms of Service and Software License Agreement;
- Detect and prevent fraud or unauthorized activity;
- Comply with legal obligations.
6. Disclosure of Information
We may disclose information:
- To service providers that support our business operations (e.g., hosting, payment processing);
- To affiliates or subsidiaries as needed to provide the Services;
- In connection with a merger, acquisition, or sale of assets;
- To comply with legal obligations or lawful requests;
- To enforce our agreements and protect the rights and safety of eStack, our customers, or others.
7. Data Security
We use commercially reasonable safeguards designed to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. You are responsible for keeping your account password confidential.
8. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Customer Data may be deleted upon account closure after any applicable retention period.
9. Your Choices
You may:
- Update or correct account information in your account settings;
- Opt out of promotional emails by following the unsubscribe instructions;
- Adjust browser settings to refuse cookies (some features may not function properly).
Depending on your state or local laws, you may have additional rights regarding your personal information. You may contact us to exercise such rights.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post updates on this page with a new 'Last Updated' date. If material changes are made, we may notify you by email or through the Services. Your continued use of the Services after changes means you accept the updated policy.
11. Contact Information
If you have questions or comments about this Privacy Policy, please contact us:
eStack LLC
2120 1st Avenue N Unit B-6
Seattle, WA 98109
+1 (206) 890-0196
Last Updated: 9/10/2025